Charm / HireCharm — MSA Matrix

Audit date: 2026-04-16 · Source mailboxes: chris@hirecharm.com + chris@messagewecare.com · Tools: DocuSign, PandaDoc, Adobe Acrobat Sign, HelloSign

Snapshot

18
Signed MSAs (all clients)
2 / 13
Named clients signed
3
Sent, unsigned (named)
8
Never initiated (named)
10
Signed NDAs / BAAs

The 13 Named Clients — final verdict

# Client Status Signed Evidence / Document
1Little ChonkNever formalizedBryan Reisberg: "was there ever any agreement?" (Apr 2024)
2SPUISent · unsigned📄 WeCare_SPUI_MSA.pdf — sent to Bhoumik Sheth 2023-10-26
3UTVSSigned2024-03-28📄 UTVS_MSA1.pdf (DocuSign)
4Search AtlasPending client-sideRyan McGovern to handle MSA (Feb 11, 2026)
5SK / Stable KernelNot sentOnboarded 2026-04-01; campaign work only
6SKMR (SK Market Research)Not sent~$60K contract "imminent" per 2026-03-23 recap
7FOAFZero traceNo Gmail matches
8SpoutVerbally promised"sending over a pretty straightforward MSA tomorrow" (2024-10-29); no e-sign record
9InkdSent · unsignedDocuSign Charm-x-Inkd.docx sent 2025-03-20; outstanding 13 mo
10SammyNot sentNo contract envelope; Chris embedded via @withsammy.ai
11SuperstratumNot sentProposal reviewed Sep 2025, no MSA
12Hello HeroSigned2025-04-10📄 CS MSA + 📄 Sales MSA + 📄 BAA
13SeleryNDA onlyNDA_Charm_Selery.docx sent 2026-02-23; no MSA

Complete Signed MSA Inventory — all clients, 2023–2026

# Client / Doc Signed Tool Document
1WeCare (original Charm/DIDIN)2023-07-06PandaDoc📄 WeCare.pdf
2Kodif × MessageWeCare Service Agreement2023-06-06DocuSign📄 Kodif Service Agreement
3Gorgias (Marvin Navas) — Contract Messagewecare.com2023-02-15DocuSignNot archived — msgId 1865610e31c41b82
4Highline — WeCareHighlineMSA v22023-11-09DocuSign📄 WeCareHighlineMSA_2.pdf
5WeCareDC MSA2024-03-19DocuSign📄 WeCareDC_MSA.pdf
6UTVS MSA ⬅ named client2024-03-28DocuSign📄 UTVS_MSA1.pdf
7Unidentified — "Untitled document.pdf"2024-08-02DocuSign📄 Untitled_document.pdf ⚠ identify counterparty
8HiPeople — Charm v2 (countersigned)2024-10-01DocuSign📄 Charm_v2.pdf
9Ben's Bites MSA2024-10-25DocuSignNot archived — msgId 192c38a2e145d872
10Hypertide MSA + SOW2024-11-04PandaDocNot archived — prior finding
11Section School MSA2024-11-13DocuSign📄 Charm-x-SectionSchoolMSA.pdf
12Juggernaut2025-02-06DocuSign📄 Charm-x-Juggernaut.pdf
13Carabiner Comms2025-03-03DocuSign📄 Charm-x-CarabinerComms.pdf
14Hello Hero CS + Sales MSA ⬅ named client2025-04-10DocuSign📄 CS + 📄 Sales
15RaiseRapidly / Globix White-Label2025-04-14DocuSign📄 White-Label Service Agreement
16Hello Hero BAA2025-05-01Adobe Sign📄 HH_Standard_BAA_signed.pdf
17Incodeks Consulting Services Agreement2025-10-29DocuSign📄 Consulting Services Agreement
18Incodeks Consent & Release2025-10-31DocuSign📄 Consent & Release
19Barrena — Independent Contractor Agreement2025-11-13DocuSign📄 Independent Contractor Agreement

Sent but Never Signed

ClientDate SentToolStatus
SPUI (Stone Products Unlimited)2023-10-26Email attachmentDeal fizzled — 📄 draft PDF
Spark62024-10-02DocuSign3 versions, 2 voided, never completed
Renovation Sells2025-01-17DocuSignVoided + resent, never completed
Orderly Meds2025-02-27DocuSignNever completed
Carabiner (initial / 2nd)2025-02-27 / 2025-04-02DocuSignSuperseded by signed 2025-03-03 version
Inkd2025-03-20DocuSignStill outstanding 13 mo later
Hello Hero Sales v12025-04-01DocuSignSuperseded by signed 2025-04-10 version
Woo / Woo More Play2025-05-15 / 2025-05-22DocuSignVoided; NDA signed only
Root Access2025-07-14DocuSignNever completed
"CC" (Charm-x-CC_FinalMSA.pdf)2025-08-21DocuSignNever completed

Signed NDAs / BAAs / Ancillary

ClientDoc TypeSigned
NeurableMNDA2024-07-25
Orderly WellnessMNDA2025-03-03
NICEMutual NDA2025-02-10
Woo EssentialsNDA2025-05-15
MCNDA DidinMNDA2025-08-27
DIDIN Customer Service LLCNDA2025-09-05
Chris BoothNDA2025-10-27
IncodeksConsent & Release2025-10-31
Facet InteractiveMutual NDA2025-11-13
Hello HeroBAA (Adobe Sign)2025-05-01

Action Items

Urgent — active clients without a signed MSA:
  1. Inkd — 13 months of active work, no signed MSA. Re-send with a partner who'll prioritize (Jay Sapovits / Rich LeGrand / Genevieve Foresteire).
  2. Spout — active since Oct 2024, never e-signed. Promised MSA 18 months ago.
  3. Superstratum — 6+ months of active CS work (Ion), no MSA.
  4. Selery — active since Dec 2025, NDA only.
  5. Sammy — formalize the embedded relationship structure.
  6. Little Chonk — retroactive MSA still worth pursuing.
Coming next — draft and send:
Audit the unknowns